Why Samsung Is The Next Apple | TechCrunch

scaled-img_5466

For most of the ten years I’ve been coming to CES, every presentation, every booth, has had one goal: to create an ecosystem in order to encourage consumer to lock in. Year after year, presentation after presentation, someone has come out to show how the phone will connect to the fridge which, in turn, will connect to the TV. And year after year, they failed.

Until now.

Samsung, and to some extent the other vendors, have finally cracked it. For most of the past few years they’ve watched as Apple ran circles around them in terms of media sharing and remote control. Obviously Apple’s systems have been limited to iPod/iTunes/iPad/Mac but Samsung, a major player in both the white goods and the mobile markets, can now have it all.

First, some numbers.

Samsung is number one in TVs for the sixth year in a row, selling approximately two TVs a second in November. While a minority of those TVs have been what Samsung is calling Smart TVs, all new TVs in 2012 will include boxless interactive television, which means a few things. First, it means Google and Apple are in trouble. Two TVs per second definitely beats any performance metrics for Google’s platform and, more important, Samsung has headed off Apple at the living room media pass.

Then consider Samsung’s lead in cellphone sales. While many would argue that Samsung specializes in meh and me-too, 60 million cellphones sold in 2011 can’t be a fluke. This isn’t about Android or iOS or Windows Phone – it’s about Samsung making and selling millions of phones to millions of people. Samsung is mercenary. They’re happy to use anyone’s OS as long as it puts phones into boxes and boxes into shopping bags.

So you have two superlatives: biggest phone manufacturer and biggest TV manufacturer. Add in some tablets, some washing machines, and some acceptable software and you have a real and vibrant ecosystem. The next year will bring plenty of efforts to bring streaming media into the home, but the guy who is already there will win.

Before the iPod, there were plenty of small players in the MP3 player market but no one manufacturer had any real numbers. The market was perceived as too small. Now we have next-gen TVs. As people begin to understand the value of the Samsung Smart TV in its fourth generation and, in honesty, most of the early smart TV efforts by all major players were pretty bad, they’ll be happy to plop down a few hundred for a TV that can evolve every year with the addition of an upgrade package that ups the processing power and adds features.

These new TVs are, obviously, “consumer electronics” devices so they’re rarely upgraded and rarely considered obsolete. Like bankruptcy, you shop for a TV gradually then suddenly. You live with the same TV until the kids start wanting to watch Tangled in HD or you see Grey’s Anatomy: The Musical in living 3D at a friend’s house. That’s why Apple has never made a TV: There’s no way to sell a new one every year.

Samsung’s success isn’t a sure thing. Incumbents rarely survive the revolutionary tidal wave of Apple’s design team and if history is any guide when/if the “real” Apple TV appears all of Samsung’s hard work will be forgotten as accolades roll in for Apple’s amazing (and I’m just guessing) retina display screen, built-in coffee-maker, and Scent-Surround smell emitters. However, if your Samsung phone and tablet can talk to your Samsung Smart TV and your Samsung aquarium pump, you may be inclined to stay in a single family when it comes to CE choices.

Apple could do this as will, and they are trying. But it will be difficult at best and “just a hobby” at worst. Samsung makes TVs. They make everything – the screen, the PCBs, and the case. Apple will be outsourcing their manufacture and they won’t be able to compete on price, especially when they’re buying panels from Samsung.

Can Apple beat other CE manufacturers at this game? Sure. They’ve done similar things before. But Samsung and Sony and LG have plenty of time to sell TVs and at two a second, Apple will have quite a bit of catching up to do.

Proof that whoever can crack the code on how we'll interact with television/movies/media will be the next big winner.

Social Media 2012

It's safe to say social media is table stakes these days for any company. Almost every brand has some kind of presence on social channels whether it’s a Facebook page, Twitter feed, YouTube channel, etc. After 6 or 7 years of prevalence, marketers finally understand the value found online (Facebook's 800 million active users doesn't hurt either).

 

But that doesn't stop lazy, opportunistic agency types and consultants from trying to sell companies on this amazing new novelty - social media! It sounds ridiculous and yet you still see it everyday (and in major newspapers no less). Snake-oil salesmen and women expounding on how important social media is.

 

That was great - in 2003. But it's almost 2012, and you should expect more.

 

So as we close out 2011, here's a list of things you absolutely shouldn't still be hearing from your social media "expert"

 

Social media is "really fast" and you have to react quickly

 

If you hear someone going on and on about the "immediacy" of social media run screaming. Yes you have to present, and yes there's an expectation to respond - but isn't that true of any conversation you have with anyone - ever? Being present is a given - online or offline.

 

Don't let just anyone in your company run your social programs (AKA don't let your intern run your social media strategy)

 

Seriously? While not wrong I feel like this is pretty obvious nowadays. Also on this list is don't let just anyone perform your dental work.

 

We can make that go viral.

 

No they can't.

 

Social media is basically free!

 

This could not be farther from the truth. The only free social media you'll get is bad social media. Like any other part of you marketing strategy social media needs funding and attention to thrive.

 

They keep referencing brands and successful campaigns other people have worked on - but never their own.

 

This one sort of speaks for itself.

 

If you want to know just how effective your social media guru is ask them relevant questions for 2012. Things like how are you going to help build a valuable online community, how can you help me create brand affinity and customer advocacy or how can we integrate our offline efforts with the things we do online?

 

If they can answer any of these questions without using buzzwords like social currency and synergy then you might have a keeper.

Why You Should Not Use Third-Party Apps For Facebook Posting - 10,000 Words

It’s worth spending that extra time to post to your Facebook page, a new study says.

Facebook posts that are posted via a third-party app like HootSuite, TweetDeck, dlvr.it and others receive an average of 70 percent fewer likes and comments for each fan, according to a new study by Applum.

Facebook’s algorithm places less prominence on posts that come in via an app and multiple posts from the same app can appear to be collapsed, according to the blog Inside Facebook.

HootSuite, which is popular with news organizations, saw a 69 percent reduction in engagement, compared to manually-posted posts. TweetDeck saw a 73 percent decrease, while dlvr.it saw a whopping 91 percent reduction.

The study analyzed more than 1,000,000 updates posted to more than 50,000 pages. An engagement ratio was calculated: total likes and comments on a post divided by the number of fans each page had at the time.

Scheduling posts, which is often what news organizations use these tools for, can be dangerous. If major news breaks, it would be inappropriate to for the scheduled post on that feature story to continue to publish. If a social media manager forgets to delete scheduled posts in this situation, it makes for an embarrassing situation.

Going to Facebook.com will also allow you to engage more with fans. Third-party apps often make it difficult or impossible to see how people are reacting to a story.

Long story short: Post to Facebook via Facebook.com for maximum engagement. It is certainly worth the extra time—and allows you to better monitor the activity on your page, too.

Via Mediabistro - while more convenient, it seems like posting to Facebook via 3rd party apps is less effective than a manual post.